How It Works
For your convenience, feel free to register online as a new client. Click here to sign up. Just fill out some simple details and we’ll contact you immediately. Get started today — it’s easy! Or call 626-467-3665.
One of us comes to your home for a quick meeting to make sure everyone, human and animal, is comfortable with each other. This is also when you give us instructions and show us the routines. If all goes well, we can make arrangements for house keys.
You can meet with as many of us as until you find the right fit, all first meetings are free of charge. We like to point out that we rarely have to send a second person out because we are gooooooood.
We use an online system so you can schedule and review your dog walking and pet sitting appointments any time. You can also call us at 626-467-3665 or email at firstname.lastname@example.org
We accept checks, Visa, MasterCard, AMEX, and Discover.
If you choose to pay by a card, your card information is stored in our secure online system. We charge on the last day of service or at the end of each month.
If you choose to pay by check, we will invoice you at the end of service.
Safety of your pets is paramount. When we take on a new client, there are some basic rules we follow. 1) For dogs, we do not let them go off leash in public area. While on walks, we try to avoid interaction with other dogs. 2) For cats, we prefer that they stay indoor for the duration of the assignment.
We carry liability insurance just like any other business you entrust to work in your home. Everyone on our team is bonded (covered). We are happy to provide proof of insurance. This is also a good time to point out that we have never had to file a claim for as long as we have been in business.
Until recently, there has been very little transparency into our work.
- Did my dog walker/pet sitter come today?
- How long was she here?
- Did he really walk my dogs or played with his phone in the yard?
To answer these questions, we use a real-time GPS tracking system that provides all parties with certainty that your pet is being taken care of. We do this by using barcodes, smart phones, email alerts, GPS tracking, and online tools for accuracy and convenience. Find out more…